FCRA Disclosures
Last modified: 08-28-2025
A Summary of Your Rights Under the Fair Credit Reporting Act
Effective January 1, 2013
Issued by the Consumer Financial Protection Bureau (CFPB)
The federal Fair Credit Reporting Act (FCRA) promotes the accuracy, fairness, and privacy of information in the files of consumer reporting agencies (CRAs).
There are many types of CRAs, including credit bureaus and specialty agencies (such as those that sell information about check writing history, medical records, and rental history). Below is a summary of your major rights under the FCRA.
You must be told if information in your file has been used against you.
Anyone who uses a credit report or another type of consumer report to deny your application for credit, insurance, or employment – or to take another adverse action against you – must tell you and must give you the name, address, and phone number of the agency that provided the information.
You have the right to know what is in your file.
You may request and obtain all the information about you in the files of a consumer reporting agency (your “file disclosure”). You will be required to provide proper identification, which may include your Social Security number. In many cases, the disclosure will be free.
You are entitled to a free file disclosure if:
- a person has taken adverse action against you because of information in your credit report;
- you are the victim of identity theft and place a fraud alert in your file;
- your file contains inaccurate information as a result of fraud;
- you are on public assistance;
- you are unemployed but expect to apply for employment within 60 days.
In addition, all consumers are entitled to one free disclosure every 12 months upon request from each nationwide credit bureau and from nationwide specialty consumer reporting agencies.
You have the right to ask for a credit score.
Credit scores are numerical summaries of your credit-worthiness based on information from credit bureaus. You may request a credit score from consumer reporting agencies that create scores or distribute scores used in residential real property loans, but you will have to pay for it. In some mortgage transactions, you will receive credit score information for free from the lender.
You have the right to dispute incomplete or inaccurate information.
If you identify information in your file that is incomplete or inaccurate, and report it to the consumer reporting agency, the agency must investigate unless your dispute is frivolous.
Consumer reporting agencies must correct or delete inaccurate, incomplete, or unverifiable information.
Inaccurate, incomplete or unverifiable information must be removed or corrected, usually within 30 days. However, a consumer reporting agency may continue to report information it has verified as accurate.
Consumer reporting agencies may not report outdated negative information.
In most cases, a consumer reporting agency may not report negative information that is more than seven years old, or bankruptcies that are more than ten years old.
Access to your file is limited.
A consumer reporting agency may provide information about you only to people with a valid need – usually to consider an application with a creditor, insurer, employer, landlord, or other business. The FCRA specifies those with a valid need for access.
You must give your consent for reports to be provided to employers.
A consumer reporting agency may not give out information about you to your employer, or a potential employer, without your written consent given to the employer.
You may limit “prescreened” offers of credit and insurance you get based on information in your credit report.
Unsolicited “prescreened” offers for credit and insurance must include a toll-free phone number you can call if you choose to remove your name and address from the lists these offers are based on. You may opt-out with the nationwide credit bureaus at 1-888-5-OPT-OUT (1-888-567-8688).
You may seek damages from violators.
If a consumer reporting agency, or, in some cases, a user of consumer reports or a furnisher of information to a consumer reporting agency violates the FCRA, you may be able to sue in state or federal court.
Identity theft victims and active duty military personnel have additional rights.
For more information, visit www.consumerfinance.gov/learnmore
States may enforce the FCRA, and many states have their own consumer reporting laws.
In some cases, you may have more rights under state law. For more information, contact your state or local consumer protection agency or your state Attorney General.
Contact information for the nationwide consumer reporting agencies:
Equifax
P.O. Box 740256
Atlanta, GA 30374
1-800-685-1111
www.equifax.com
Experian
P.O. Box 4500,
Allen, TX 75013
1-888-397-3742
www.experian.com
TransUnion
P.O. Box 2000
Chester, PA 19016
1-800-916-8800
www.transunion.com
Disputes procedure
Consumers have the right to dispute any inaccurate or incomplete information contained in their evaluation reports, in accordance with the Fair Credit Reporting Act (FCRA).
Dispute Timing
Consumers are encouraged to submit any dispute or correction request within 60 days of receiving their evaluation report. However, Veri1 LLC will review any dispute submitted within a reasonable time, as required under FCRA.
Dispute Handling Procedures
Veri1 LLC follows a structured dispute resolution process designed to ensure accuracy, transparency, and compliance:
- Initial Review (within 5 business days): Upon receiving a dispute, Veri1 LLC reviews the matter to determine whether the inaccuracy originated from our system, processes, or integrations. This review is performed at no cost to the consumer.
- If Veri1 LLC is the source of the inaccuracy: We will correct or delete the disputed information within 20 days of receiving the dispute, at no cost to the consumer.
- If Veri1 LLC is not the source of the inaccuracy: We will transmit the dispute to our credit bureau partner, at no cost to the consumer. We include all relevant information provided by the consumer when forwarding the dispute to he credit bureau.
Record Retention:
Veri1 LLC maintains detailed records of all consumer disputes for a minimum of 5 years, in alignment with our general data retention policy and regulatory expectations.
Quality Control Measures
To ensure consistent and lawful handling of all disputes:
- Dispute workflows are integrated into our platform and monitored by the Compliance team.
- All consumer communications and dispute actions are timestamped and logged in secure audit records.
- Periodic internal audits are conducted to validate:
- Timeliness of dispute handling
- Proper routing to credit bureaus (when applicable)
- Correct application of updates or deletions
- Dispute procedures are reviewed annually or upon material change in FCRA or partner requirements.
Data Transmission
Veri1 LLC transmits all relevant dispute information provided by the consumer to credit bureau partner via the secure platform, as required by FCRA Section 611(f)(2)(B)(ii). Each submission includes supporting documents, explanatory statements, and original report data. All disputes are logged, tracked, and resolved within the legally required timeline.
Consumers can submit dispute requests by filling a form or by emailing us at: disputes@veri1.com
Identity theft information
Issued by the Consumer Financial Protection Bureau (CFPB)
Effective Date: January 1, 2013
In accordance with Section 609(d) of the Fair Credit Reporting Act (FCRA)
You Have the Right to a Free Copy of Your Credit Report:
If you believe you are a victim of identity theft, you have the right to obtain a free copy of the information in your file from each of the nationwide credit reporting companies. You may also obtain a free copy of your report from any nationwide specialty consumer reporting agency if you believe the agency has information in your file resulting from identity theft.
You Have the Right to Place a Fraud Alert on Your Credit Report:
You can place an initial fraud alert in your credit file if you suspect you have been or may become a victim of fraud or related crime, including identity theft. A fraud alert is a statement that notifies prospective creditors to take extra precautions in verifying your identity before opening any new accounts. You may also request an extended fraud alert if you provide a valid identity theft report.
You Have the Right to Place a Credit Freeze on Your File:
A credit freeze restricts access to your credit file, making it more difficult for identity thieves to open new accounts in your name. You can place and lift a credit freeze for free at each of the nationwide credit bureaus.
You Have the Right to Block Fraudulent Information:
You have the right to request that a credit reporting agency block information from your credit report that is the result of identity theft. To do so, you must provide an identity theft report and identify which information is fraudulent. The credit reporting agency must block the information within four business days.
You Have the Right to Dispute Inaccurate Information:
If your credit report contains inaccurate or incomplete information as a result of identity theft, you have the right to dispute the information with the credit reporting agency. The agency must investigate and correct or delete inaccurate, incomplete, or unverifiable information within 30 days.
You Can Contact the Federal Trade Commission (FTC):
To report identity theft and get a personalized recovery plan, visit https://www.identitytheft.gov or call 1-877-438-4338.